MusicCount Support
Welcome to MusicCount support! Find answers to common questions and learn how to get the most out of the app.
Getting Started
First Time Setup
- Grant Music Library Access: When you first open MusicCount, you'll be asked to allow access to your Apple Music library. This permission is required for the app to function.
- Explore Your Library: Navigate to the Library tab to see all your songs with play count information.
- Check Suggestions: The Suggestions tab shows duplicate songs with different play counts.
- Customize Settings: Visit the Settings tab to configure queue behavior and sorting preferences.
Features
đź“š Library Tab
View your entire music library with sorting options:
- Play Count: See which songs you've played most
- Title: Alphabetical by song name
- Artist: Alphabetical by artist name
- Album: Alphabetical by album name
đź’ˇ Suggestions Tab
Discover duplicate songs with mismatched play counts. Perfect for:
- Songs appearing on multiple albums
- Singles vs. album versions
- Compilation appearances
Tap any suggestion to compare the songs side-by-side.
🔄 Manual Queue
Select individual songs to queue multiple times:
- Tap "Choose Song" to browse your library
- Select a song
- Enter how many times to queue it
- Queue to Apple Music
⚙️ Settings
- Queue Behavior: Choose how songs are added to Apple Music
- Insert Next: Add songs after current track
- Replace Queue: Clear queue and add songs
- Play Immediately: Start playing right away
- Sorting: Default sort order for library and suggestions
Frequently Asked Questions
Q: Why do I need to grant music library access?
MusicCount needs permission to read your music library data, including song metadata and play counts. Without this permission, the app cannot function. All data stays on your device—nothing is uploaded or shared.
Q: Will queueing songs increase my play count?
Yes! When you queue a song and it plays in Apple Music, Apple Music will increment the play count. This is how you can match play counts between duplicate songs.
Q: Why don't I see any suggestions?
Suggestions only appear when you have duplicate songs (same title and artist) with different play counts. If you don't have any duplicates in your library, this tab will be empty.
Q: Can I use this with Apple Music streaming?
Yes! MusicCount works with both purchased music and Apple Music streaming content, as long as it's in your library.
Q: Does this work offline?
Yes! MusicCount works completely offline. It only accesses your local music library data. However, to queue and play songs, you'll need Apple Music to be available.
Q: Is my data private?
Absolutely! MusicCount does not collect, store, or transmit any of your data. Everything stays on your device. See our Privacy Policy for details.
Q: How do I revoke music library access?
Go to iOS Settings → Privacy & Security → Media & Apple Music → MusicCount and toggle off the permission.
Q: What happens if I queue a song 100 times?
All 100 instances will be added to your Apple Music queue according to your chosen queue behavior. You can skip through them or let them play. Play counts will only increase for songs that actually play.
Troubleshooting
Problem: My library isn't showing up
Solution:
- Ensure you've granted music library permission in iOS Settings
- Check that you have music in your Apple Music library
- Try force-closing and reopening the app
- Restart your iPhone
Problem: Songs aren't queueing to Apple Music
Solution:
- Make sure Apple Music app is installed and signed in
- Check your internet connection (required for streaming songs)
- Try playing a song manually in Apple Music first
- Verify the songs are available in your library
Problem: Play counts aren't updating
Solution: Play counts are managed by Apple Music, not MusicCount. You may need to:
- Wait for Apple Music to sync (can take a few minutes)
- Ensure songs actually played (not just queued)
- Check if iCloud Music Library sync is enabled
System Requirements
- iOS Version: iOS 17.0 or later
- Devices: iPhone (Portrait orientation)
- Storage: Minimal (app size is small)
- Permissions: Media & Apple Music library access
Contact Support
Feature Requests
Have an idea for a new feature? We're always looking to improve MusicCount. Send us your suggestions via email or open an issue on GitHub.